Privacy Policy.

This Privacy Policy explains how Telera, Inc. ("Telera," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us. By using this website, you agree to the practices described here.

Who we are

Telera, Inc. operates this website and the Monako platform. If you have any questions about this policy or your personal information, you can reach us at [email protected].

Information we collect

We only collect information that you choose to give us, plus a small amount of technical information that is standard for operating a website.

Information you provide

When you submit our contact form or book a meeting through our scheduler, we collect the details you enter, which may include:

• Your name
• Your email address
• Your company name
• The message, notes, or context you choose to share
• The date and time you select for a meeting

Technical information

Like most websites, our servers and infrastructure providers may automatically record limited technical information such as IP address, browser type, and the time of a request. We use this only to operate, secure, and troubleshoot the site.

Cookies and tracking

We do not use cookies, advertising trackers, or third-party analytics on this website. We do not build advertising profiles, and we do not follow you across other sites.

How we use your information

We use the information you provide to:

• Respond to your questions and requests
• Schedule meetings and send you a calendar invitation
• Communicate with you about Telera and Monako when you have asked us to
• Operate, maintain, and secure the website
• Comply with our legal obligations

How we share your information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in these limited situations:

• Service providers. We use trusted third parties to operate our business, such as email delivery, cloud hosting, and content-delivery providers. These providers may process your information only to perform services for us.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or a valid government request.
• Business transfers. If Telera is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data retention

We keep your information only for as long as it is needed for the purposes described in this policy, to maintain our business records, or to meet legal obligations. When information is no longer needed, we delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to limit access to it.

International data transfers

We are based in the United States, and our service providers may process information in the United States or other countries. If you access the website from outside the United States, you understand that your information may be transferred to and processed in a country whose data protection laws may differ from those in your country.

Your California privacy rights (CCPA and CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights:

• Right to know. You can request the categories and specific pieces of personal information we have collected about you.
• Right to delete. You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to correct. You can request that we correct inaccurate personal information.
• Right to opt out. We do not sell or share your personal information, so there is nothing to opt out of, but you retain this right.
• Right to non-discrimination. We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, email us at [email protected]. We will verify your request before responding, and you may use an authorized agent where permitted by law.

Your rights under the GDPR (EEA and UK visitors)

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data under the General Data Protection Regulation and the UK GDPR:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("the right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with your local supervisory authority

We process your personal data on the basis of your consent, our legitimate interest in responding to your inquiries and operating our business, and where necessary to comply with a legal obligation. To exercise any of these rights, contact us at [email protected].

Children's privacy

This website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after any change means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].